Contact Us
Have a question?
We’re here to help. Whether you need assistance with an order, have a question about our products, or wish to contact our support team, you can reach us using the information below.
1) Customer Support
Phone: +1 832 762 0558
Business Hours: 9:00 AM to 5:00 PM (Monday–Friday), (GMT-06:00) Central Standard Time (Chicago)
2) Email-Support
For all queries, including product questions, order issues, returns, or partnership requests:
E-Mail: info@chinookoutfitters.com
We aim to respond within 24-48 hours
3) Postal Address
Chinook Outfitters LLC
Registered Address: 8303 Shady Shore Dr, Frisco, Texas, 75036, United States.
Our Frisco, TX office is for business correspondence only. We are not open for in-person pickup. Returns ship to our NJ or FL fulfillment centers - see Return Policy.
Business Hours: 9:00 AM to 5:00 PM (Monday–Friday), (GMT-06:00) Central Standard Time (Chicago)
4) Need Help With an Order?
To speed up support, please include:
- Your full name
- Order number
- Email used during purchase
- A detailed message about your request
- Photos or screenshots (if relevant)