Effective Date: February 09, 2026
Welcome to Chinook Outfitters LLC. These Terms and Conditions (“Terms”) govern your access to and use of our website, https://chinookoutfitters.com (the “Site”), and the purchase of any products from our online store.
By using this Site or placing an order, you agree to be bound by these Terms, our Privacy Policy, and all other policies posted on the Site. Please read them carefully.
1. Business Identity & Legal Information
This Site is owned and operated by:
- Registered Company Name: Chinook Outfitters LLC
- Company Registration Number: 806327185 (State of Texas)
- Registered Address: 8303 Shady Shore Dr, Frisco, Texas, 75036, United States
- Official Phone: +1 800 835 9691
- Official Email: info@chinookoutfitters.com
2. Eligibility & Use of the Site
To use this Site, you must be at least 18 years of age or the age of majority in your jurisdiction. If you are under the age of 18, you may use this Site only with the involvement and consent of a parent or legal guardian. By using the Site, you represent that you meet these eligibility requirements. You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others.
3. Products, Pricing & Accuracy
- Product Descriptions: We attempt to be as accurate as possible with product descriptions, images, and specifications. However, we do not warrant that such information is error-free, complete, or current.
- Pricing: All prices are in US Dollars (USD) and exclude sales tax. We reserve the right to change prices at any time without notice.
- Errors: In the event of a pricing or typographical error, we reserve the right to cancel any orders placed for that product and issue a full refund.
4. Billing, Payment & Security
- Payment Methods: We accept Visa, Mastercard, American Express, Discover, and Apple Pay.
- Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all transactions.
- PCI Compliance: All transactions are processed through secure, PCI-compliant gateways. We do not store your full financial details on our servers.
5. Shipping & Risk of Loss
All orders are shipped from our hubs in Pennsylvania and Utah.
- Delivery: Shipping times (2-5 business days (Monday–Friday)) are estimates and not guaranteed.
- Loss: The risk of loss and title for all items purchased passes to you upon our delivery to the shipping carrier (UPS/FedEx/USPS).
6. Order Modifications & Cancellations
- 12-Hour Window: You may request to cancel or modify an order within 12 hours of placement.
- Post-Window: After 12 hours, the order is transmitted to our fulfillment centers and cannot be stopped. You must follow our Return & Refund Policy upon receipt.
7. Returns & Refunds
Our Return & Refund Policy is incorporated into these Terms.
- Window: You have 30 days to return eligible items in their original condition.
- Processing: Approved refunds are processed within 14 business days (Monday–Friday) to the original payment method.
8. User Comments, Feedback & Submissions
If you send us creative ideas, suggestions, or reviews, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those comments in any medium. We are under no obligation to maintain any comments in confidence or pay compensation for them.
9. Prohibited Activities
You are strictly prohibited from:
- Using the Site for any illegal purpose.
- Attempting to interfere with the Site’s security or performance.
- Using automated systems (bots, scrapers) to collect data from the Site.
- Infringing on the intellectual property of Chinook Outfitters LLC or third-party brands.
10. Intellectual Property
All content, including text, graphics, logos, images, and software, is the property of Chinook Outfitters LLC or its suppliers and is protected by U.S. and international copyright and trademark laws.
11. Third-Party Links
Our site may contain links to third-party websites (e.g., manufacturers like Garmin). We are not responsible for the content, privacy policies, or practices of any third-party sites.
12. Limitation of Liability
To the maximum extent permitted by law, Chinook Outfitters LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or the inability to use the Site. Our total liability shall not exceed the amount paid for the specific product.
13. Indemnification
You agree to indemnify and hold harmless Chinook Outfitters LLC and its employees from any claims, damages, or expenses (including attorney fees) arising from your breach of these Terms or your violation of any law or the rights of a third party.
14. Force Majeure
We shall not be held responsible for any delay or failure to perform our obligations if such delay or failure results from events beyond our reasonable control, including but not limited to acts of God, strikes, pandemics, or carrier delays.
15. Sales Tax
Sales tax will be applied to orders as required by applicable state and local laws. The tax amount will be calculated and displayed during the checkout process based on the shipping destination.
16. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Texas, USA.
- Any dispute shall first be attempted to be resolved through informal negotiation.
- If unresolved, disputes shall be settled through binding arbitration in Denton or Collin County, Texas.
17. Severability & Entire Agreement
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. These terms constitute the entire agreement between you and Chinook Outfitters LLC.
18. Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated "Effective Date." Continued use of the Site signifies your acceptance of the updated Terms.
19. Contact Information
For questions or legal notices, please contact us at:
Registered Company Name: Chinook Outfitters LLC
Company Registration Number: 806327185
Registered Address: 8303 Shady Shore Dr, Frisco, Texas, 75036, United States.
Phone: +1 800 835 9691
E-mail: info@chinookoutfitters.com
Business Hours: 9:00 AM to 5:00 PM (Monday–Friday), (GMT-06:00) Central Standard Time (Chicago)